Operational

Everon Customer Support Training


Content
  • e-Learning
  • Unit 1: Customer support and Everon
  • Unit 2: Everon access and customer support processes
  • Unit 3: Common use cases
  • Instructor-led training (ILT)
  • Customer Support Training Webinar 23 February 2021
  • Customer Support Training Webinar 23 March 2021
  • Customer Support Training Webinar 20 april 2021
  • Customer Support Training Webinar 25 May 2021
  • Customer Support Training Webinar 22 June 2021
  • Customer Support Training Webinar 20 July 2021
  • Customer Support Training Webinar 24 August 2021
  • Customer Support Training Webinar 21 September 2021
  • Customer Support Training Webinar 26 October 2021
  • Customer Support Training Webinar 23 November 2021
  • Assessment
  • Quiz (only after completing e-learning or ILT)
  • Feedback
  • Learner feedback
Completion rules
  • You must complete the units "Quiz (only after completing e-learning or ILT)"
  • Leads to a certification with a duration: 1 year