Operational

Everon Support Agent Training


Description

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If you wish to order multiple tickets for your team CLICK HERE.

Content
  • e-Learning
  • Unit 1: Customer support and Everon
  • Unit 2: Everon access and customer support processes
  • Unit 3: Common use cases
  • Instructor-Led Training (ILT)
  • Support Agent Training Webinar: 23 February 2021
  • Support Agent Training Webinar: 23 March 2021
  • Support Agent Training Webinar: 20 April 2021
  • Support Agent Training Webinar: 25 May 2021
  • Support Agent Training Webinar 22 June 2021
  • Support Agent Training Webinar 20 July 2021
  • Support Agent Training Webinar 24 August 2021
  • Support Agent Training Webinar 21 September 2021
  • Support Agent Training Webinar 26 October 2021
  • Support Agent Training Webinar 23 November 2021
  • Assessment
  • Quiz
  • Feedback
  • Learner feedback
Completion rules
  • You must complete the units "Quiz"
  • Leads to a certification with a duration: 1 year